Question 1

What is CatchCorner?

Accepted Answer

CatchCorner is a recreational hub built on the pillars of flexibility, convenience, and innovative simplicity. It enables sport & fitness enthusiasts to instantly book facilities, activities and programs.
The corner was crafted as a platform to easily enjoy recreation because leisure, by nature, should have no worries.

Question 2

Which sports/activities are currently available on CatchCorner?

Accepted Answer

CatchCorner currently offers facility rentals for hockey, soccer, basketball, volleyball, pickleball, and more. With additional categories coming your way soon, stay in the loop by joining the corner.(http://www.catchcorner.com)

Question 3

Can I use CatchCorner on my mobile device?

Accepted Answer

Absolutely. With our mobile app, you are able to take CatchCorner with you wherever you go. Find us in the Apple App Store and the Google Play Store.

Question 4

Where can I download the CatchCorner mobile app?

Accepted Answer

Find CatchCorner in both the Apple App Store and the Google Play Store.

Question 5

Can I use CatchCorner on a tablet or desktop computer?

Accepted Answer

Absolutely. With our desktop app, you are able to access your CatchCorner account on any tablet, laptop, or desktop computer.

Question 6

How do I register for a CatchCorner user account?

Accepted Answer

Sign up here (https://www.catchcorner.com/#/intro)to join the corner. With your free account, you can book facility rentals right away!

Question 7

Does it cost money to create a CatchCorner account?

Accepted Answer

The corner is free to join! It does not cost any money to create a CatchCorner account. Join here.(http://www.catchcorner.com)

Question 8

Do I get charged any transaction fees if I make a booking?

Accepted Answer

There is no service charge or transaction fee on facility rentals. Booking through CatchCorner costs the same as booking directly with one of our affiliate facilities! All rates are provided directly from a facility. We do not add a fee to these purchases.

Question 9

What is CatchCorner’s SecureStatus policy?

Accepted Answer

CatchCorner’s SecureStatus Policy Agreement is a commitment to booking facility rentals, activities and programs with trust. All facilities on CatchCorner are affiliate partners. Available times are synced directly from the facilities in real-time.
Learn more about our SecureStatus policy here.(https://www.aboutcatchcorner.com/securestatus)

Question 10

Where can I send a suggestion?

Accepted Answer

Every corner is made up of two sides! Kindly send your suggestions to info@catchcorner.com.(mailto:info@catchcorner.com?subject=CatchCorner Suggestion)

Question 11

Is my private data safe on CatchCorner?

Accepted Answer

As our valued customer, your private data, including your payment information, is not shared with any third-party. We have implemented full disk protection, encrypting any sensitive data stored on our servers.

Moreover, you can rest assured that your payment information is encrypted and secure. We guarantee that all our transactions are SSL protected and PCI compliant. CatchCorner processes payments using a global PCI Service Provider Level 1, which is the highest grade of payment processing security.

Read our full Privacy Policy here.(https://www.aboutcatchcorner.com/privacypolicy)

Question 12

Is my payment information safe on CatchCorner?

Accepted Answer

As our valued customer, you can rest assured that your payment information is encrypted and secure. We guarantee that all our transactions are SSL protected and PCI compliant. CatchCorner processes payments using a global PCI Service Provider Level 1, which is the highest grade of payment processing security.

Question 13

I’m interested in reading CatchCorner’s Terms and Conditions.

Accepted Answer

Read CatchCorner’s Terms and Conditions here.(https://www.aboutcatchcorner.com/termsconditions)

Question 14

I’m interested in reading CatchCorner’s Privacy Policy.

Accepted Answer

Read CatchCorner’s Privacy Policy here.(https://www.aboutcatchcorner.com/privacypolicy)

Question 15

I am a facility manager looking to list availability on CatchCorner. How can I do so?

Accepted Answer

Looking to list spot rentals both in advance and last minute? Reach our sport & fitness focused user base using CatchCorner Corporate. Read more about it here.(https://www.aboutcatchcorner.com/corporate)

Question 16

As a facility, how do I opt-out of Google Appointments Redirect Integration?

Accepted Answer

Kindly contact info@catchcorner.com to be removed.

HELP CENTER

Frequently Asked Questions

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